Photo frozen in 'Submit'

  • 1
  • Question
  • Updated 6 years ago
I have a photo in the Submit tab that I can see, but it is stuck. It won't allow me to catagorize, publish, or delete. I uploaded from my computer and am now somewhat 'frozen' with the picture showing. Can you suggest how to get this photo published or deleted so I can try again.
Thanks,
Scott Fishman (sfishmanphotography.com)
Photo of Scott Fishman

Scott Fishman

  • 20 Posts
  • 0 Reply Likes

Posted 6 years ago

  • 1
Photo of Jasenka

Jasenka, Official Rep

  • 18301 Posts
  • 1328 Reply Likes
Hello Scott, I'm sorry about this. I have published your image for you. Please let me know if this happens again.
Photo of Scott Fishman

Scott Fishman

  • 20 Posts
  • 0 Reply Likes
Hello Jasenka. I recently publishe a lioness, but it would only publish as uncatagorized. I couldn't publish into any catagory or subcatagory. I tried on two different computers. Can you help?
Thank you!
Photo of Jasenka

Jasenka, Official Rep

  • 18301 Posts
  • 1328 Reply Likes
Hello Scott, I'm sorry about this. I have already forwarded the problem to our tech to get it checked.

I can see you were able to submit to Animal category. Is there anything I can do?
Photo of Scott Fishman

Scott Fishman

  • 20 Posts
  • 0 Reply Likes
Thank you so much for your quick response. I can see the photo on the site now, and it's doing petty well (thanks to you!). Appreciate all you do at Pixoto!
Photo of Jasenka

Jasenka, Official Rep

  • 18301 Posts
  • 1328 Reply Likes
You are welcome Scott, glad I could help :)