Ordered Print NO IDEA WHERE IT IS OR WHEN IT WILL COME

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  • Updated 5 years ago
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I ordered a canvas wrap on floating frame and the process was very simple. I got an invoice in email and that is it. No tracking. No idea when it will come. What is the story here? Very poor service in 2015. Please help!
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brianpex

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  • MAD

Posted 5 years ago

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Ed McAskill

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I have the same problem and probably the last order i will make thru this site
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Jasenka, Official Rep

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Hello Brianpex and Ed, I'm sorry you are not satisfied. Please send e-mail to info@pixoto.com with details of your order (Order ID number). Please send it from your e-mail connected to your Pixoto account.
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Jasenka, Official Rep

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Hello Brian, I send you your tracking number on e-mail. You can access it on your Purchases page on Pixoto - click on Check status on your order.

I hope this helps.

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