I am having a problem finding out my order # 4565207816470528, I have emailed several times and do not get a response. The credit card has been billed but the order has no status information. Please investigate...my email firstname.lastname@example.org. Home # 707 538 4513
Hello Dav, we are sorry for the delayed response, we are still trying to get information from the lab on your order. There's been some significant delays due to the COVID restrictions. We've escalated this to the manager to hopefully facilitate a faster response.