Nothing works

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  • Question
  • Updated 6 years ago
  • Answered
I cant really do anything. I have uploaded 4 images and only see 3, plus cant view any of my images when i want to enter a challenge. Cant buy any credit and i cant vote. Whats up
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Victor Addison

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Posted 6 years ago

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Jasenka, Official Rep

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Hello Victor, I'm sorry you are having issues. Can you please post link to your Pixoto profile?

Can you please let me know what happens when you try to vote or to buy credits?
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Victor Addison

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How do i post a link.
Nothing happens when i try and vote and buy credit. There is no option or button for any of it. When i click on buy it opens a small window explaining how else i can get credit but there is no button to buy, when i go to vote it just shows me the images and skip and repot no vote.
Photo of Jasenka

Jasenka, Official Rep

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Hello Victor, can you please let me know if you get this small window?



If so that means you signed up with e-mail only, and you will need to do either of what is stated on window to continue using Pixoto (link your facebook account, or buy credits, or buy canvas, or buy stock image, or start Pro trial).

If you want to bu credits, please on your profile page hover mouse over small profile image near top right of page and drop-down menu will show. There you can click "Buy" next to Upload credits.

I hope this helps.

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