Not getting any points, even when i get some awards.

  • 1
  • Question
  • Updated 6 years ago
I am not really sure how it works; but let me explain what I am experiencing.

When I joined Pixoto, I started with 0 points. (Here with points I refer to the number that shows up on top of my profile page other than Number of pictures and awards.)
When my pictures started winning some awards, I started getting some points. So this gave me an impression, that every time i win an award, I am supposed to get some points (Please let me know if I am wrong.)

Now for the past few days, I noticed that my points on the page are not increasing any more. Even if I win any award, it does not add any points to my profile. Not sure if it is a bug or I am having problems understanding how it works.

There is another issue that I wanted to bring into your attention. There have been times when I submit my images to a certain category, And i notice that my image ranks somewhere between 1 to 10 in that particular category. So it gives me an impression, that the next day, I am supposed to get an award saying Lets say - #3 of the day OR #7 of the day etc.. But to my surprise, I didnt get any awards for those images. I don't really know if this is a bug with your system, OR If there is something I am not understanding clearly.

I would really appreciate if someone can look into this issue, and please let me know what the problem is. Thanks :)
Photo of vikram.mehta.boss

vikram.mehta.boss

  • 6 Posts
  • 0 Reply Likes
  • frustrated

Posted 6 years ago

  • 1
Photo of Cailin

Cailin

  • 423 Posts
  • 71 Reply Likes
If your pics are Uncategorized you are not getting any points.
Photo of Lyz Amer

Lyz Amer

  • 19 Posts
  • 2 Reply Likes
Yes for my last 9 awards I have had zero points, my images are categorised
Photo of Cailin

Cailin

  • 423 Posts
  • 71 Reply Likes
Yet another thing that goes wrong here....
Photo of Jasenka

Jasenka, Official Rep

  • 18280 Posts
  • 1325 Reply Likes
Hello Lyz, were the awards by any chanse challenge awards? Challenge awards do not get points.

If you can please post link to images that you are refierring to we can check.
Photo of Terry Gower

Terry Gower

  • 2016 Posts
  • 633 Reply Likes
Post a link to your photos so people can see the problem. If the awards are Rising Star I'm not sure that they get any points either.
Photo of Jasenka

Jasenka, Official Rep

  • 18280 Posts
  • 1325 Reply Likes
Hello Vikram, apart from what Cailin and Terry said (some Raising star awards have 0 points), challenge awards do not have points either.

If you can please post link to your profile, I can check if something is incorrect.
Photo of vikram.mehta.boss

vikram.mehta.boss

  • 6 Posts
  • 0 Reply Likes
This is the link to my profile: http://www.pixoto.com/vikrammehta83/r...

In the most recent section, you might notice that some of them were posted under uncategorized.. But there are others like:

(1) http://www.pixoto.com/images-photogra..., and

(2) http://www.pixoto.com/images-photogra...,

and some others, I am not posting the links to all the pictures here... But I constantly monitored the order of appearance of these pictures in their specific category for that day on which the image was posted. I was expecting some # day of awards to some of my images in my profile.. but nothing of that sort happened. So I was not sure if its a functionality bug in your system, or It could be something which I dont understand..

Let me give the link to some other images too, which i thought will get some awards. Not sure.. There could be even more..:

http://www.pixoto.com/images-photogra...

http://www.pixoto.com/images-photogra...

http://www.pixoto.com/images-photogra...
Photo of Jasenka

Jasenka, Official Rep

  • 18280 Posts
  • 1325 Reply Likes
Hello Vikram, if an image doesn't get award, it can not get points.

Awards are assigned on category level (not subcategory) so you need to check your images on category level. Also awards are assigned following day from day of submittion at 3pm GMT.

Your images didn't have enought high image score to win daily award at the time awards were assigned.

I hope this helps.
Photo of vikram.mehta.boss

vikram.mehta.boss

  • 6 Posts
  • 0 Reply Likes
Thank you for this information.. I didnt know that the awards are given based on the main category, and not sub-category. Thanks for clearing this up.

This conversation is no longer open for comments or replies.