No action on reported images

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  • Updated 6 years ago
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Why is nothing done with reported images or is it taken that long (after the point have been given) See the frogs, other insects and flowers in the top 20 in nature close from yesterday
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Cornelis Cornelissen

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Posted 7 years ago

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Jasenka, Official Rep

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Hello Cornelis, I'm sorry about delay. Usually it takes 24 to 48 hours for report team to act on reports.
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PicksAutoMan

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I have reported a few duplicates, that have won awards but no action has been taken against those images. Is there a reason why?

Should I continue to report images that are blatantly do not belong to a certain category and are duplicates or should I just take in my stride start posting duplicates of my own knowing Pixoto will not do anything.
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Jasenka, Official Rep

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Hello Prakash, report team time-frame for acting on reports is 24 to 48 hours. If we have backlog it may take some more time to be acted on reports.

If you would like, you can post links to duplicate images here and I will forward to report team.

I hope this helps.
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PicksAutoMan

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I have sent an email to astropixoto with a few links to similar images.

Seems 1 of my images were deemed duplicates - one had a digital reflection added. I wasn't aware that would be deemed a duplicate. Now I know. But the ones I have spotted out are blatant resubmits.

I hope AstroPixoto deletes the duplicates I pointed out with the same gusto that was used to delete mine. Some of them are top 1% and 5% winners. Wonder whether that gusto will be blown away!
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PicksAutoMan

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Hello Jasenka, can you please ask your team to reinstate
http://lh5.ggpht.com/r-0_Pr87H7Rn-UHG...
with all the points.
I deleted the offending image that was at
https://www.pixoto.com/images-photogr...

I would like to ask whether Pros are allowed to post similar images? I have pointed out several similar images to Astra but none of the PRO images have been deleted.
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Lenore

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Prakash, I would strongly urge you to take Jasenka's advice and post links here to any images you suspect are duplicates or very similar images. From my observations, reports here are typically acted on quite quickly.
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PicksAutoMan

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Don't want to turn the forum into a war-zone. Pick some of the top photos, delve deeper into the portfolio, you will find the images and more :)
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PicksAutoMan

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I hope these two images taken by me are not similar.
http://www.pixoto.com/images-photogra... uploaded today AND
http://www.pixoto.com/images-photogra... uploaded several days back.
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Lenore

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Prakash, I'm pretty sure the Pixoto rule is that if you just flip an image, it's a duplicate.
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PicksAutoMan

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Yes, the problem is it is a duplicate only when I flip the image :)
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PicksAutoMan

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http://lh3.ggpht.com/MG5cBBbBAxJV_wlL...
has been deleted by self-policing. :)
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Jasenka, Official Rep

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Hello Prakash, I'm sorry but when duplicates are reported report team will always remove most recent one submitted. We can not reinstate that photo, but you can always submit it again (since you have removed one that is same and submitted prior to one that got removed).
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PicksAutoMan

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Hi Jasenka, first of all, kudos to you for being active on this forum and your lightning fast (well almost) responses.

I don't think they delete the most recent submits. I had reported 2 photos, one which had won awards after it was worked upon (enhanced with some software) and one which was right out of the camera. The enhanced one was submitted later. The enhanced one won awards, including #3 in a challenge. Astra decided to keep the enhanced one and delete the older one. (To be on the clear, the photo did not compete against any of mine and my intention is not to get that photo deleted. Just to get mine reinstated.)
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Jasenka, Official Rep

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Prakash, I will have to check with report team member about this. Since you don't want to post links here, can you please send me links to Jasenka@Pixoto.com to photos you have reported (ones that you think earlier one was removed) so I can ask about them?
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Ad Spruijt

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Jasenka, one of the problems also is that reported pictures stil receive awards because often they're recategorized after the award have been given...
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Jasenka, Official Rep

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Prakash, I have checked and removed photo was indeed submitted later then one that remained, so of two reported later one was removed.
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Jasenka, Official Rep

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Hi Ad, I'm sorry but report team has 24 to 48 hours to act on reported images (if there is backlog that period can stratch), so it can happen that reported images do get recategroized after awards are assigned, even though we tend to handle reports as soon as we can.
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Ad Spruijt

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Ok, good to know. Thx Jasenka
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Ralph Harvey

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It takes 24 - 48 hours to act on reports,! so based on a competition that runs for 24 hours, unless the image is reported before it is entered it will get any award before it is removed/recategorized !

The fact that you remove the award is one issue the more important issue that you do nothing about and the report time will not solve is the fact that someone else has missed out on an award because it takes 24 - 48 hours to act on a reported issue ???

Play Fair across the board !!
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Graham White

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Dream On Ralph fair play will never happen.
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PicksAutoMan

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Looks like "sweeping" changes are in the pipeline.

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