No sales and minus 139 images

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  • Updated 1 month ago
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Hello and Happy New Year to Pixoto team! :) 
I have couple of questions.
I had 2 sales 4 years ago but from 2014 nothing at all. And second question is about amount of images. I have "minus 139 images". Can you check and fix my account if it's needed please.


Thank you!
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Natalie Ax

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Posted 1 month ago

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1 month ago
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Jasenka, Official Rep

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Hello Natalie, your image count is corrected now. There is a bug that system is not counting images that are uploaded directly to contests, yet when those images are deleted image count go down. We are aware of this issue and hope to fix it soon.
2019-01-13T14:09:05+00:00
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Natalie Ax

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Thank you Jasenka!
Can you tell me about sales too, please?
2019-01-13T17:32:01+00:00
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Jasenka, Official Rep

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Natalie, I'm not sure what can I tell you about sales. You have your images up for sale and if anyone is interested in them they are able to buy them. Did you tag them correctly? If they are not tagged correctly they would not be showing up in searches.
2019-01-15T15:58:06+00:00
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Natalie Ax

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Thank you for your support! 
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