No Rewards Notifications for March 21, 2015

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  • Question
  • Updated 5 years ago
  • Answered
I did not receive the email notifications for awards won for March 21, 2015. I am not sure if the points were updated. I checked my feed and Facebook and there was no update either.
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Lope Piamonte Jr

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Posted 5 years ago

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Photo of John Phielix

John Phielix

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Nope, we're all having the same problem. Check the running threads.
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Jasenka, Official Rep

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Hello Lope, I will ask about this and I'll let you know when I get reply. Sometimes e-mails and notifications are a bit late.

Also, can you please check your spam/junk mail? Please let me know if e-mail notification is in spam folder.
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John Phielix

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Jasenka, I also got no notifications on awards. Neither the day or challenge awards. Furthermore, the awards that I was able to check by clicking on submitted images were not added to the award-count nor to the point count. There seriously is something wrong with the entire site when I look at all the other problems in other threads.
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Jasenka, Official Rep

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Hi John, thank you informing me. I'll forward it to be checked and seen what the issue is.
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Lope Piamonte Jr

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John is right Jasenka. There's something wrong with the site.
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Lope Piamonte Jr

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Jasenka, any update regarding the issue?
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Giovanna Pagliai

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Sorry,I have the same problema,awards are printed beside pictures since 21,22,,but NO NOTIFICATIONS NOR POINTS.TKU
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Fred Herring

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I just checked mine and I show the award on my awards page. But the awards count and the points are not updated. I also did not receive an email.

Fred Herring
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SweetNana55

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Jasenka, I haven't seen any awards notifications in my news feed for the past two days. Something is definitely amiss.
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John Phielix

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Hi Jasenka, what is the status now?
I just checked and nothing has changed for the better yet.
Awards are still not showing.
Awards are still not added to the total.
Earned points are still not added to the total score.
The award page is still not accesible.
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Lope Piamonte Jr

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Jasenka, John is right. No notification nor are points updated for the last 2 days. Please update us regarding this issue. Thank you.
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Pete Bobb

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I am repeating what I posted on other threads on this topic:
I did get one award on the 23rd for a challenge contest that was supposed to report on the 22nd.
But no e-mail notifications regarding awards since the 21st.
I did get an e-mail requesting I rate the Challenge I won the award in on the 23rd.
Nothing on my feed page about awards since a daily award for a photo posted on the 20th.

I suspect this is just one part of the recent computer glitches plaguing pixoto.
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Jasenka, Official Rep

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Hi all, we are sorry about this. We are experiencing some technical difficulties with awards and notifications. We are working on fixing it.
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Jasenka, Official Rep

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Hi all, we are sorry about this. We are working on fix now and we hope to get it resolved today or tomorrow.