No longer can download my uploads

  • 1
  • Problem
  • Updated 5 years ago
  • Not a Problem
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Jun I bought my one year PR0 subscription and have been downloading my images I uploaded to my page. I now can no longer do this it is asking me to purchase in order to download my own pictures?
Photo of Anthony Carlo

Anthony Carlo

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Posted 5 years ago

  • 1
Photo of Jasenka

Jasenka, Official Rep

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Hello Anthony, I've checked your account and I don't see any issued with you downloading your own images. Can you please post link to image you are not able to download?
Just to check, you are using "Download backup" on imagedetail page do download your own images?

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