No award email notices.

  • 1
  • Problem
  • Updated 5 months ago
  • Not a Problem
I've not been getting emails of any awards, even though I'm up in the 3% bracket on one, 10% 20% etc on others. Nothing, that I can see, on my profile page either.
Photo of Carol Leynard

Carol Leynard

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Posted 5 months ago

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Photo of Jasenka

Jasenka, Official Rep

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Hello Carol, e-mail notifications are sent to your e-mail connected to your Pixoto account.

On your Feed you can see notification that two of your images won daily awards (daily awards were assigned roughly 3 hours before I write this post - so it is possible that awards were assigned just as you wrote your post).

Please check when awards are assigned here:

Daily awards are assigned 40 hours after submission deadline for that day at 4pm GMT