My photos don't qualify for a challenge. I spent $$ to pay for the credits to enter the challenge...and I would like the credits returned

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  • Updated 7 years ago
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Hi- I submitted several photographs to the challenge "Macro." I didn't note that the photos had to be taken with a fuji camera. I spent money to buy credits and since my photos have not qualified for the contest, I want my credits back if my photos won't be judged as part of the challenge. Is this possible? Thanks in advance for your help. Jana.
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Jana Perskie

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Posted 7 years ago

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Sandra Veech

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This must be a community challenge, not a pixoto one...how ridiculously specific to only allow ONE kind of camera?
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Lenore

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The challenge is called the "Fujifilm Macro Competition". The guy could be a Fuji dealer or somehow associated with Fuji and wants to showcase the quality of the cameras.
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Jasenka, Official Rep

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Hello Jana, I'm sorry about your frustration. I will have to ask about reimbursement of credits and I will let you know.
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Jasenka, Official Rep

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Hello Jana, I'm sorry you are frustrated but Pixoto does not moderate Community Challenges, users do, so we can not reimburse the credits spent in entering Challenges.

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