My awards ar not posting to facebook. Do you know how to fix this?

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  • Question
  • Updated 1 year ago
Photo of Lorraine D. Heaney

Lorraine D. Heaney

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Posted 1 year ago

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Photo of Jasenka

Jasenka, Official Rep

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Hello Lorraine, it could be that your Facebook Token has expired. You can do the following: 1. Sign out from Pixoto; 2. On Facebook apps page find Pixoto and remove it from apps; 3. Sign back into Pixoto (using Facebook) and your Facebook should be automatically connected.

This won't fix the previous posting of your awards, but future awards should be posted.

Please let me know if this doesn't help.
Photo of Lorraine D. Heaney

Lorraine D. Heaney

  • 8 Posts
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I don't use apps ??

so this didn't work.
Photo of Jasenka

Jasenka, Official Rep

  • 17830 Posts
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Hello Lorraine, if you connected Pixoto to your Facebook than it is in your Apps (Applications) on your Facebook settings. I was writing about that Apps (Facebook Apps) and not Pixoto app.

Please check your settings on your Facebook and then on the left side check Apps and web-places, and from there please follow instructions from my previous reply.

I hope this helps.