Multiple dates saying my order has shipped

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  • Updated 2 years ago
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Hi Pixoto, I placed a order for two canvas prints on Jan 12. On Jan 19 I received a email saying my order has shipped. Today I received another email saying my order has shipped. Whats going on?
Photo of Robert Mullen

Robert Mullen

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Posted 2 years ago

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Photo of Jasenka

Jasenka, Official Rep

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Hello Robert, please send an e-mail to with details of your order (Order ID number) and please ask for the status of your order. Is it possible that you made two orders? You can check your orders on this page -

I hope this helps.