mobile uploads

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  • Updated 5 years ago
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when i upload pics from my iphone they dont show as mobile uploads. what do i need to do to get them to show that? all they show is the size and date. some challenges require iphone to show on the pics and im trying to get that on my pics. this is an example of the pics im talking about.
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Debbie Theobald

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Posted 5 years ago

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Lenore

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My iPhone shots show that they're from an iPhone in the EXIF that shows on our photos, but I transfer the photos to my computer and then upload them onto Pixoto from there. Not directly from my phone.

Are you trying to upload straight from your phone, maybe? If so, maybe try transferring them to your computer (if you use iCloud it's easy) and then uploading.

Just a thought...... :-)

Jasenka is Pixoto's customer service rep and I'll sure she'll have more advice for you :-)
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Jasenka, Official Rep

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Thank you Lenore for helping Debbie.
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Jasenka, Official Rep

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Hello Debbie, please make sure before uploading that your image has Exif information. If image doesn't contain Exif information it will not show.
Also please try not to upload image directly to contest (upload it normally then enter to contest).

Please let me know if this doesn't help.
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Debbie Theobald

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the exif info is what im looking for it to show from my iphone as right now all it shows is date and size. I will try uploading to puter from phone first like was suggested. thank you
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Debbie Theobald

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this is the only exif info I am getting on my pics: Original Size1608 X 2048.
SubmittedFeb 26, 2015
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Jasenka, Official Rep

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Hi Debbie, please send me to jasenka@pixoto.com one of your image from iPhone you are trying to upload.

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