Lost photos

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  • Problem
  • Updated 6 years ago
  • Not a Problem
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Due to a pc problem I was not able to sign in to Pixoto. I signed in yesterday just to find all my photos. awards and point are gone. Please advise me why it happended.
Photo of Christo du Plessis

Christo du Plessis

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  • frustrated

Posted 6 years ago

  • 1
Photo of Sherry Andreason

Sherry Andreason

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Hello Christo du Plessis,

I am seeing 378 images in your account at http://www.pixoto.com/christo.y.duple...

If there are missing images you should check your email to see if we emailed you, anytime we remove images we send an email, but sometimes the spam filter catches them.

We also ran a corrective script because the system gave out some duplicate and triplicate awards, if any awards are missing this is probably the reason.

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