Lost Exif information

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  • Updated 6 years ago
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I have a new PC. Ever since I "lost" Exif. What I have to do to have Exif as I used to have before?
Thank you very much,
Dragana Jankovic

Note: This conversation was created from a reply on: Date Taken is always July 27, 2011.
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Dragana Jankovic

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Posted 6 years ago

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Jasenka, Official Rep

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Hello Dragana, if you upload image with Exif information we will display it. Since we do not display it that means you didn't upload image with Exif information so it must have been that you changed something in process before you upload images to Pixoto.

It could be different image processing software or different way of saving images that causes no Exif information on your images. Please try saving images in different way or also you can try searching Google for possible solution.

I hope this helps.
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Dragana Jankovic

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Hi Jasenka, yes it is a different image processing software, but I don't know how to adjust it with Pixoto. Earliler, before I got new PC it was automatically, I didn't have anything to do (it was XP OS). Now I have Windows 8....I save images in a different way, then I can do post production...It's kinda stalling, and I do not get the final result - Exsif. I've tried try Google, no result.
Thank you very much Jasenka

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