Loading wrong picture

  • 1
  • Problem
  • Updated 7 years ago
  • Solved
Archived and Closed

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When attempting to upload a picture, pixoto continues to load the previous picture and tells me its a duplicate. The file name is correct, but the wrong picture appears. Renaming the picture doesn't help... Has happened several times...
Photo of Susan Hogan

Susan Hogan

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Posted 7 years ago

  • 1
Photo of Joyce Andersen

Joyce Andersen

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I had this happen to me a few days ago... in my case it seems the first picture had not completely loaded and so the second kept trying to. I went to my recent photos and deleted it, then reloaded. that worked.
Photo of David Winchester

David Winchester

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This happened to me yesterday. Now I can only load 1 picture per sign-in.
Photo of Augie Juliano

Augie Juliano

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I am having the same problem
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Augie Juliano

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I used Firefox and was able to upload there is a problem with Internet Explorer
Photo of Susan Hogan

Susan Hogan

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::Shrug:: It happened to me yesterday - I had uploaded a photo, and when I went to upload the next photo, it would process as normal, then display the previous photo and tell me duplicated were not allowed. Had a repeat of this today with two different photos. In both cases, I was only able to resolve this by uploading the photo to FB and adding it from there.

While we are on the subject - how can one scroll through their FB albums? I am only allowed the first maybe 20 albums on the list and can't find a way to access the rest...
Photo of Jason Kiefer

Jason Kiefer, Official Rep

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We have found the but. It happens only in IE. We are fixing it - but in the meantime if you use Chrome, Safari or Firefox you should be OK.
Photo of Susan Hogan

Susan Hogan

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Great! Thanks for your response!

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