Link to facebook problem

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  • Updated 5 years ago
  • Solved
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I try to vote but says I need to do 1 of 5 things (including link to my Facebook account). So I I click link to facebook account. Then it says I've linked my facebook account. Go try to vote... says I still need to link my facebook account. Endless loop. Can you help?
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Jonathan Tasler

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Posted 5 years ago

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Jasenka, Official Rep

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Hello Jonathan, please try this:

- make sure both Pixoto and Facebook log in e-mails are the same
- make sure you are signed into Facebook
- log out of Pixoto
- chose Log in
- then Log in with Facebook

your Facebook should be connected to your Pixoto account.

Please let me know if this doesn't help.
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Jonathan Tasler

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I've done what you describe above several times now. Even did a total reboot. Pixoto has my Facebook photo in the right hand corner. It still will not let me vote.

Endless loop of inviting me to connect via facebook. I click on that. It says I've already connected to facebook. Try to vote.... says I need to connect to facebook.

Insanity. Beginning to think it's not worth the hassle.
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Jonathan Tasler

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FYI... I confirmed both my FB and pixoto login email addresses are the same one.
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Jasenka, Official Rep

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Hello Jonathan, I?m sorry about confusion, please do not use "Connect to Facebook", please do as described before. Sign out of your Pixoto account and then sign back in using "Sign in with Facebook".

Please let me know if this doesn't help.

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