instead of 9 images only1 is writen on my profile page

  • 2
  • Problem
  • Updated 7 years ago
  • Acknowledged
i have 9 images on my profile page ,they have won awards too but at the top it is showing one image,although the page is showing 9 images
Photo of Ghazala Shireen Mujtaba

Ghazala Shireen Mujtaba

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Posted 7 years ago

  • 2
Photo of Sherry Andreason

Sherry Andreason

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Hi Ghazala, can you check your email and see if you have an email from Pixoto about your photographs?
Photo of Sherry Andreason

Sherry Andreason

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Hi Ghazala, I just wanted to let you know that there is a bug in the system, we are working on a fix for it and want to thank you for your report. Thank you for your patience while we resolve the problem
Photo of Ghazala Shireen Mujtaba

Ghazala Shireen Mujtaba

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Thanks for your reply,i hope this bug doesn't get my photographs,already there is sudden drop in my score. I use to get more marks/score when i was completely new and quality of my images was not that good.Over the time i have learned and improve the standard of my images but it seems the score has recently stuck between 400-500 points,as it is weekly competition so after a week i have to remove the images & when i send them to other professional competitions they were among top 3 ranks,i don't know why is this happening.Please check this out,once again i have to remove a good picture because the week ended n the score is too low
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Sherry Andreason

  • 4466 Posts
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Hi Ghazala, yes we will definitely check it out, I understand your concern. I have escalated the problem to the tech team.
Photo of Ghazala Shireen Mujtaba

Ghazala Shireen Mujtaba

  • 83 Posts
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Thank you

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