Instagram not in sync :(

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  • Updated 7 years ago
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This conversation has been merged. Please reference the main conversation: My Instagram photos are not being uploaded

Please help me correct my Instagram account details as it is not correctly updated in Pixoto.

I am missing on many good pictures that I have captured and uploaded on Instagram but unable to synchronize with Pixoto

My correct Instagram user name is: prabhath_mp

Please do the needful.
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Prabhath Mp

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Posted 7 years ago

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Jason Kiefer, Official Rep

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We're looking in this. Sorry!
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Prabhath Mp

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Hi Jason,

Thank you very much for your reply :)

Please let me know if it gets resolved. I appreciate your help a lot.

Cheers,
Prabhath MP
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Prabhath Mp

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Hi Jason & Team,

May I know if there is any update for my query, please?

I tried to reset my Instagram account in Pixoto however, it still just shows that the account is already connected :(

Please help me resolve this early.

Thank you,
Prabhath MP
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Prabhath Mp

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Hi Jason & Team,

Could anyone please let me know the status of my problem?

I still do not see my actual Instagram account in sync with the Pixoto :(

I have missed on few really good pictures already, would not want to miss any further.

Please help me with a resolution for this. I believe if an account could be authorized for sync, it should also have a feature to modify/de-authorize the account. In my case I have tried to disable Pixoto account in Instagram however in Pixoto I am not able to select my actual Instagram account :(

Request your urgent help on this matter.

Sincerely,
Prabhath MP
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Sherry Andreason

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Hi Prabhath MP this problem is on our radar and up for repair soon, there are just a few things we need to take care of first. Thank you for your continued patience
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Prabhath Mp

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Hi Sherry,

Thank you for your reply.

I have been patient and I will continue to be so.

Hope there would be a permanent resolution and I hope the problem would not occur again :)

Please help me fix this soon.

Thank you!
Prabhath MP
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Sherry Andreason

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I know that the team is working on a permanent solution for problems with Instagram, and thank you again for your patience Prabhath, these technical issues take time.

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