Instagram download pic problem

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  • Updated 4 years ago

This conversation has been merged. Please reference the main conversation: Submitting Instagram Photos

Hi - I try to download a pic to submit off Instagram and keep getting this. {"code": 403, "error_type": "OAuthForbiddenException", "error_message": "You are not a sandbox user of this client"}

Any ideas how to fix it guys?

Photo of Kate Wooldridge

Kate Wooldridge

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  • frustrated

Posted 4 years ago

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Photo of Jasenka

Jasenka, Official Rep

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Hello Kate, I'm sorry you are having problems. Can you please send me screenshot of this error to my e-mail
Please send me e-mail from e-mail connected to your Pixoto account and please include link to this topic.

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