Images stretched when reviewing ImageDuels

  • 1
  • Problem
  • Updated 7 years ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Problem solved

When I review my ImageDuels now, the photos are stretched to make them square - which really distorts most of my rectangular images. Why did you do this change? It never used to do that.
Photo of Peter Kennett

Peter Kennett

  • 22 Posts
  • 0 Reply Likes
  • sad

Posted 7 years ago

  • 1
Photo of Sherry Andreason

Sherry Andreason

  • 4466 Posts
  • 218 Reply Likes
Hi Peter, can you let me know if you are on a computer or device and what kind of computer or device? For example a PC running WIndows 7 or Ipod or Android tablet. Thank you and I am sorry you are experiencing problems.
Photo of Peter Kennett

Peter Kennett

  • 22 Posts
  • 0 Reply Likes
Macbook Pro - OSX 10.7.5

Photo of Sherry Andreason

Sherry Andreason

  • 4466 Posts
  • 218 Reply Likes
Thank you Peter and thank you for the screenshot, I will escalate this to the tch team.
Photo of Sherry Andreason

Sherry Andreason

  • 4466 Posts
  • 218 Reply Likes
Keith thank you for letting us know I will add it to the report
Photo of Peter Kennett

Peter Kennett

  • 22 Posts
  • 0 Reply Likes
The image on the left above should not be square. It grossly distorts what the original looks like (seen here).

Photo of Keith Boone

Keith Boone

  • 36 Posts
  • 15 Reply Likes
Yes, I've seen this too... also on Mac OS X 10.7.5, and using Safari, Firefox, or Google Chrome. It's a little annoying.
Photo of Keith Boone

Keith Boone

  • 36 Posts
  • 15 Reply Likes
I'm sure it's just so we can see the photo's a little larger, and still side by side...
Photo of Peter Kennett

Peter Kennett

  • 22 Posts
  • 0 Reply Likes
Yes, but as long as this is only during review, and not when being evaluated. The distortion ruins panoramic images.
Photo of Sherry Andreason

Sherry Andreason

  • 4466 Posts
  • 218 Reply Likes
Peter and Keith they are looking in to the problem, I am sorry for the delay
Photo of Sherry Andreason

Sherry Andreason

  • 4466 Posts
  • 218 Reply Likes
Peter and Keith, I wanted to let you know that your problem with the image aspect ratio will be fixed in the next release. I am not sure exactly when that will be, but wanted you to know that it is a bug and that it will be fixed soon.

This conversation is no longer open for comments or replies.