Images not uploaded properly

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  • Updated 7 years ago
  • Solved
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Hi Guys,

I have a problem with 3 images I uploaded a couple of days ago. It seems they did not upload correctly and they are not appearing correctly on the site. I can't access them to delete them either. Whenever I click on the image I get RickRolled :) The images are
http://www.pixoto.com/images-photogra...
http://www.pixoto.com/images-photogra...
http://www.pixoto.com/images-photogra...

Could you please delete them for me so that I can try to re-submit them?

All the best
Hayden
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Hayden Scott-Williams

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Posted 7 years ago

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Sherry Andreason

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Hi Hayden,

One of the things that can cause this error is that the image could be too large. I will have to have our tech guru Morgan remove these images. In the mean time can you make sure the images are not over 50 megapixels in size? Thank you.
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Hayden Scott-Williams

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Hi Sherry,

Thanks for the reply. The largest of the images was only 10 Meg so I doubt the problem was image size. The funny thing was that the they were reported as having been uploaded successfully and had even been used in image duels but obviously because they were not displaying they didn't win anything and nobody could see them :)
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Sherry Andreason

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Sometimes images with that error can actually be seen in the duels. This may take a few days to clear up, I don't know if our techs are out for the long weekend or not.
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Hayden Scott-Williams

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Thanks Sherry. It's no a biggie. Whenever they have time :)
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Hayden Scott-Williams

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Hi Sherry,

I see the guys have managed to remove 1 of the images but the following two are still stuck in my image list and not showing.

http://www.pixoto.com/images-photogra...
http://www.pixoto.com/images-photogra...

Could you please ask the techs to remove them so that I can resubmit them?

All the best
Hayden
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Sherry Andreason

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Hi Hayden yes I will ask them to remove them. Thank you for lettig me know they were still online.
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Sherry Andreason

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Hi Hayden, the images have been removed. I am sorry about the problem
Photo of Hayden Scott-Williams

Hayden Scott-Williams

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Hi Sherry. Thanks very much. And no need to apologize. These things happen. Thanks for helping sort the problem out :) Now, to re-upload ...

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