Incorrect image orientation after publishing

  • 4
  • Problem
  • Updated 2 days ago
  • Acknowledged
  • (Edited)
Hi guys!

Quick question, my images are loading "Sideways" when I look at them enlarged yet on my PC & on "my images" they are loaded correctly.. what gives?
Photo of Steph

Steph

  • 59 Posts
  • 3 Reply Likes

Posted 6 years ago

  • 4
Photo of Steph

Steph

  • 59 Posts
  • 3 Reply Likes
could someone check for me and see if they see the same as I do?

http://www.pixoto.com/mystiknz/recent
Photo of Morgan Root

Morgan Root, Official Rep

  • 501 Posts
  • 17 Reply Likes
Some of these images are definitely sideways. I know we have seen this before. I will check for the solution.
Photo of Jason Kiefer

Jason Kiefer, Official Rep

  • 3044 Posts
  • 414 Reply Likes
Steph - this usually happens when our image processing system can not read the rotation data that is attached to your images. The best thing to do in this situation is to save the image as rotated as opposed to with attached rotation data. This is usually done through the export function in your image editing software.

We have not been able to isolate under what conditions this happens - but it is very very rare. Sorry about this.
Photo of Steph

Steph

  • 59 Posts
  • 3 Reply Likes
It was straight out for the camera, so it's odd that some do it and some do not.
Photo of IncredibLeigh Insincere

IncredibLeigh Insincere

  • 5 Posts
  • 0 Reply Likes
This reply was created from a merged topic originally titled how to invert image once submitted wrong.

my image was submitted sideways, how can i invert it the right way up
Photo of Jesus Giraldo

Jesus Giraldo

  • 21 Posts
  • 0 Reply Likes
This reply was created from a merged topic originally titled Incorrect image orientation.

Hello. since few days i ́m seeing my profile really strange one picture after another in a vertical format, and actually it doesnt work properly it,s a general problem?