Images are resubmitting themselves

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  • Updated 3 years ago
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I am growing increasingly frustrated over something that keeps happening on my account. This has happened both on my desktop AND my mobile device, using both IE and Mozilla/Firefox - when I check an image's stats or attempt to boost the image, it is re-submitted instead. It now has me terrified to even click on images that are doing well. What IS this? It is really starting to tick me off. As an example, I simply clicked on one image right now, that was submitted yesterday. I then (without boosting or anything else) went to the category to see where it stood yesterday and it wasn't there. I then went to today, and found that it had just been resubmitted, even though I clicked on NOTHING more than the image. This has happened 4 or 5 times.
As is the fact that my some of my images have, for the last few days, been getting next to no duels, even when they have a good/rising score and a very high win percentage. This is compared to other images in the same category, even those who are not fairing as well, even my own. Example - my Image A will have a score of 480 with 15 duels and image B will have a score of 300 with 15 duels, but image B continues getting duels, while image A stagnates for 24-28 hours. What is the problem here?
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Susan Hogan

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Posted 3 years ago

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DVA

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Susan, I have noticed quite a slowdown in the duels in the past few days, so I don't think this is specifically your issue. I am guessing the typical reason for it is bunch of big contests are going through and pretty much eating any duels used for daily/weekly photos. Or maybe people are just not voting as much.
As for you resubmition issue, does it also happen with the photos that cannot be resubmitted? The ones that get at least 5% or higher for daily/weekly/monthly? Because if that's happening, then it is definitely Pixoto issue. Otherwise, it could potentially be something specific to your account.
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Susan Hogan

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Thanks for the reply. It does seem the slow down is across the board, but it never makes sense to me when newly submitted images get more duels than previously submitted images, when the scores are fairly equivalent. I don't think that the re-submission issue has happened with images that have won an award.
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Jasenka, Official Rep

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Hello Susan, can you please post link to image in question?
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Susan Hogan

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This was the most recent one, but it has happened with at least a couple of others:

http://www.pixoto.com/images-photogra...
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Susan Hogan

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I will also say, the first time it happened, I thought it was my mistake and that I had inadvertently clicked the wrong button - I was boosting on my phone, though it never asked me to confirm. However, after that mistake, I was *exceedingly* careful to select the right button, and it happened another time on my phone, so I stopped boosting images completely on my phone. Yesterday was on the desktop, completely different browser, using a mouse. I had only clicked on the image to check its stats, wasn't intending to boost, as it still had boosts remaining, so had clicked nothing, and POOF! But it never asked me the usual question (are you sure you want to re-submit this image....), it just did it, and without any indication that it had happened, except when I went to the leader board to see where the image was standing, and found it gone. Super frustrating.
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Susan Hogan

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Any reply?
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Jasenka, Official Rep

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I'm sorry about delay Susan, I didn't get a reply yet. As soon as I do I'll let you know.
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Susan Hogan

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Anything yet?
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Jasenka, Official Rep

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Hi Susan, I'm really sorry about the delay, I have asked again.
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Jasenka, Official Rep

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Hi Susan, is it still happening? Or was it a one-time thing? Please let us know the next time it happens without doing anything to the image (please include a link to the image).

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