Image will not publish

  • 1
  • Problem
  • Updated 8 years ago
  • Solved
Archived and Closed

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Hi, new wrinkle - until the last couple of days, I've had no problem uploading images. Int eh last 2 or maybe 3 days, I've had two that appear to be loading, reach 100%, but the image never appears. When I uploaded another image (scarves) at the same time, scarves did fine, BUT I was charged 10 credits instead of 5, and the image did NOT publish. I tried again with just the one image, it got to 100%, but the image never appeared, I could not add title, etc., and there was no charge to my credits.
Photo of Sandi Bosley

Sandi Bosley

  • 38 Posts
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Posted 8 years ago

  • 1
Photo of Justin Kifer

Justin Kifer, Official Rep

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Hi Sandi,

The normal charge to publish an image is 10 credits. Getting more votes once an image has been paused is 5 credits. FYI.

What happens when you try to refresh the submit page after the image says it is at 100%?

It looks like you're using Chrome, is that right?

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