Image file is not uploading after two others that worked

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  • Problem
  • Updated 8 years ago
  • Solved
Archived and Closed

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After uploading two images successfully. I tried to upload a third one but it just kept doing the spinning wheel and did not complete the upload. I logged out and logged back in and tried to upload the image again, after checking to be sure it was a normal and proper jpg file on my computer. It did the same thing and never completed the upload. In the meantime, I was charged 10 credits each time for a total of 20 credits and still have not been able to upload the image. Is there some kind of problem with IE9 and your site? This is the second time, it happened a while ago in the same way...
Photo of John Williams

John Williams

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  • ticked, waisting time...

Posted 8 years ago

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Photo of Michelle

Michelle

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just a thought, have you checked the image size is at least 900pixels on the longest side? I use chrome now but my popup blocker in IE was stopping the error message regarding size of image and i got the same problem a few times.

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