image duel saving error

  • 1
  • Problem
  • Updated 7 years ago
  • Solved
Archived and Closed

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repeated crashing and error saving image duels during voting..tried in chrome as well as in internate explorer...same problem happening
Photo of Amrita Bhattacharyya

Amrita Bhattacharyya

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Posted 7 years ago

  • 1
Photo of Jasenka

Jasenka, Official Rep

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Hello Amrita, do you still experience same problem?
Can you please clear your cash and let me know if that helped?
Photo of Amrita Bhattacharyya

Amrita Bhattacharyya

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yes...having same problem...both in laptop and windows mobile
Photo of Jasenka

Jasenka, Official Rep

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Can you please let me know what OS and browser do you use on both devices?

Also do you have just problem with voting or with aother pages too except Pixoto (just wanted to be sure it in not connection problem)?
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Amrita Bhattacharyya

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hi Jasenka...thanks for your reply.Yeah..I am still having problem..but decreased frequency of error coming..but not resolved completely.I am using laptop windows 8.1 64 bit with IE and google chrome using 4G wifi or 3G dongol and mobile windows 8 with IE.I don't have any problem with other sites.By the way...though the image duel error is coming less now,I have another new problem.the filter button is not working at all during submission to community challenges.
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Jasenka, Official Rep

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Hello Amrita, thank you for this information, I will forward it.

Do you equally have problems with IE and Chrome?

Also, can you please try clearing cache on both devices and see if that helped?
Photo of Amrita Bhattacharyya

Amrita Bhattacharyya

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yes..in both...but now it has been resolved a lot...thanks
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Jasenka, Official Rep

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Thank you for letting us know Amrita, glad it all sorted out.

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