Image Count Problem?!

  • 1
  • Problem
  • Updated 6 years ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Problem solved

The other day I asked Pixoto to fix the problem with my image count. Still not fixed! For some reason my image count is in a minus? Why is this? Thinking of closing my account if the problem continuous...
Photo of Extra Pixoto

Extra Pixoto

  • 24 Posts
  • 0 Reply Likes
  • frustrated

Posted 7 years ago

  • 1
Photo of Jason Kiefer

Jason Kiefer, Official Rep

  • 3044 Posts
  • 414 Reply Likes
Michael - we have been trying to find the root of the problem and think we've found it. Your scores should be corrected in within the next 24 hours. Sorry about this.
Photo of Morgan Root

Morgan Root, Official Rep

  • 501 Posts
  • 17 Reply Likes
Michael, your image count should be fixed. Let us know if you have any further problems.
Photo of Jasenka

Jasenka, Official Rep

  • 18297 Posts
  • 1328 Reply Likes
Hello Ralph, I'm sorry about delay, I will ask again.
Photo of Ralph

Ralph

  • 20 Posts
  • 0 Reply Likes
Any update?? Error still exists.
Photo of Jasenka

Jasenka, Official Rep

  • 18297 Posts
  • 1328 Reply Likes
Hello Ralph, again I'm really sorry about delay, I have asked again.
Photo of Jasenka

Jasenka, Official Rep

  • 18297 Posts
  • 1328 Reply Likes
Hi Ralph, I'm sorry about delay, your Image Count is fixed now.
Photo of Ralph

Ralph

  • 20 Posts
  • 0 Reply Likes
Thanks Jasenka, all fixed now.
Photo of Matt Sera

Matt Sera

  • 16 Posts
  • 0 Reply Likes
Photo of Jasenka

Jasenka, Official Rep

  • 18297 Posts
  • 1328 Reply Likes
Hi Matt, I'm sorry about delay, your Image Count is fixed now.
Photo of Mark Zouroudis

Mark Zouroudis

  • 908 Posts
  • 348 Reply Likes
Hi Jasenka, I asked on another thread to get my image count checked out also. Pics at the top of the page says 512 but when I scroll to the bottom it says 509. Can I get mine fixed also?
Photo of Jasenka

Jasenka, Official Rep

  • 18297 Posts
  • 1328 Reply Likes
Hi Mark, I was just opening your account to see how many images you got when I got notification of your post and the comp froze at the same time :D

Anyhow, your image count has been fixed, I'm sorry about delay.
Photo of Mark Zouroudis

Mark Zouroudis

  • 908 Posts
  • 348 Reply Likes
Thank you
Photo of PicksAutoMan

PicksAutoMan

  • 38 Posts
  • 5 Reply Likes
I have found my image count is incorrect too (15 instead of 18). Also found one user with an image count of -1.

Is Pixoto reeling under fame?
Photo of Jasenka

Jasenka, Official Rep

  • 18297 Posts
  • 1328 Reply Likes
Hello Prakash, your image count is fixed now and it show correct number of images.

Can you please post link to user's account that has -1 image count? I would be happy to fix it too.

This conversation is no longer open for comments or replies.