image submitted for today missing

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  • Updated 2 years ago
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I submitted an image at the beginning of 12/20 & it had a score of over 600 this afternoon, it doesn't show up in my recent images, but i have screen shots of it? showing up in the category i entered in & in a costest
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Chris Cavallo

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Posted 2 years ago

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SweetNana55

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Chris, check your email. I have two guesses as to why your image was deleted. Either it was very similar to one you already submitted, or (more likely) you accidentally uploaded one with a watermark on it. The only other reason that I know for an image to be deleted is that it was suspected to be a copyrighted image that was not taken by you. My best guess is the watermark. I think that is something that happens from time to time for our better photographers who are used to watermarking their images.
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Jasenka, Official Rep

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Hello Chris, I see that image in your Submit page - www.pixoto.com/submit
That means you uploaded it but didn't publish it yet. I'm not sure how it got over 600 score.
Since you published other images in the same batch, I guess you just didn't have enough credits for all your images to be published and last one (the one you are asking about) didn't get published. I see it on contest page only, but I don't see it in either category or on your page.
I forwarded this to Scott to check what the issue is and as soon as I get a reply I'll let you know.
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Chris Cavallo

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None of this makes sense, this just happened again today. My image was deleted again! I eed answers that makes sense.  https://www.pixoto.com/images-photography/babies-and-children/babies/green-peace-6346093374472192
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Jasenka, Official Rep

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Hello Chris, your image is still in your Submit page. Since you didn't have enough credits (you only have 4 credits) image was not published. Please gain additional 6 credits by voting and you would be able to publish that image.
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Chris Cavallo

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IT WAS ALREADY SUBMITTED with this photo at the same time. otherwise how would I have been able to post that link!!!! https://www.pixoto.com/images-photography/babies-and-children/babies/my-teddy-bear-4649885295706112  I voted to get the required amount of credits. The same exact situation as my 1st post in this thread. You guys need to seriously  do your homework on this situation that keeps happening.
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Jasenka, Official Rep

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Chris, I forwarded this information to Scott to check it. As soon as I get a reply I'll let you know.
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Chris Cavallo

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Thank you
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Chris Cavallo

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Is anyone looking int this? It's happened twice now & it takes my credits each time, goes through voting for several hours , then when I report it you always say it wasn't submitted when it was & I have links to prove it.
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Jasenka, Official Rep

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Hi Chris, I already forwarded this to Scott. As soon as I get a reply I'll let you know. I'm sorry for the delay.