Image Score Zero | Pixoto Customer Community

I submitted several pictures yesterday and they are still all showing an image score of 0. Yet when I click on the images they have had numerous duels.

Dawn Hoehn Hagler

41 Posts
1 Reply Like

Posted 2 months ago

2 months ago

Roberto Gonzalo Romero

8 Posts
0 Reply Likes

me too. I can't boost either. It has been like this for 2 days...

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2 months ago

Scott Murphy, Official Rep

692 Posts
64 Reply Likes

Thanks for the report. We are looking into it.

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2 months ago

Chatenet Gérard

46 Posts
8 Reply Likes

Hi,
I also have the same problem since yesterday.
In the learderboard, the picture seems to be in the right order, but with a score to '0'... it's bizarre.

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1 person likes this

2 months ago

Scott Murphy, Official Rep

692 Posts
64 Reply Likes

Fixed... In short, it had to do with old system caching that was restoring the image to its original state. No negative impact other than these images not getting credit for the duel. The voter was still awarded credits for the vote.

https://www.pixoto.com/v3/updates/4820206454833152

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2 months ago

Mark Stackhouse

0 Posts
0 Reply Likes

This reply was created from a merged topic originally titled My scores and duels aren't updating on my recently uploaded images..

I uploaded 8 images last night, and the duel history shows duels, but the score or the number of duels isn't updated.

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2 months ago

Dawn Hoehn Hagler

41 Posts
1 Reply Like

Thank you! Looks fixed now.

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