I CAN'T VOTE

  • 1
  • Problem
  • Updated 3 years ago
  • In Progress
VOTE.
I can't vote.

When I press VOTE, and pixoto needs to verify my identity, I press "Link Your Facebook Account".

It goes to the my account setting, and yes it has connected to my FB Account, but in LOCATION, it can't detect my location, "You must share your location in order it to be detected".

What should I do ? Pls help me.
I can't post anymore photo in Pixoto.

Thank you so much
Photo of Ifan Wibowo Prasojo

Ifan Wibowo Prasojo

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Posted 3 years ago

  • 1
Photo of Jasenka

Jasenka, Official Rep

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Hello Ifan, I disconnected Facebook from your Pixoto account. Please try making new connection to Facebook.

Please let me know if this doesn't help.
Photo of Ifan Wibowo Prasojo

Ifan Wibowo Prasojo

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Thank you for your help.
I have tried it several times, still failed.
Photo of Jasenka

Jasenka, Official Rep

  • 17950 Posts
  • 1295 Reply Likes
Ifan, please try this:

- make sure both Pixoto and Facebook log in e-mails are the same
- make sure you are signed into Facebook
- log out of Pixoto
- chose Sign in
- then Sign in with Facebook

your Facebook should be connected to your Pixoto account.

Please let me know if this doesn't help.

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