I cant see my Help & Community profile Page

  • 1
  • Problem
  • Updated 2 months ago
  • Acknowledged
On Help and Community page when I want to access my profile by selectin the option on top menu, it displays following message
This site is not secure

"Page Insecure. This might mean that someone’s trying to fool you or steal any info you send to the server. You should close this site immediately"


Go to your Start page Details

Due to this I cant put my profile pic as well
Photo of Nadeem Siddiqui

Nadeem Siddiqui

  • 31 Posts
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Posted 2 months ago

  • 1
Photo of Jasenka

Jasenka, Official Rep

  • 17838 Posts
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Hello Nadeem, please check Scott's reply about the issue with community help site host in this thread:
https://getsatisfaction.com/pixoto/to...

Specifically this part:

"GetSatisfaction appears to be a dead product. I have attempted to reach out to them numerous times and received absolutely no resolution. They would not support https with our current plan that we had nor would they upgrade us to a different plan. "
Photo of Nadeem Siddiqui

Nadeem Siddiqui

  • 31 Posts
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well the thread that u mentioned doesnt help resolve my problem
Photo of Jasenka

Jasenka, Official Rep

  • 17838 Posts
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Nadeem, as Scott explained on that topic, he is trying to reach out to GetSatisfaction to solve all issues that are connected with this part of their site. Unfortunately, we (Pixoto staff) can't do anything about issues on GetSatisfaction without them.

Can you please let me know what browser you are using? I have just now tried and can open normally my Profile page here. Maybe if you set up that page as secure?