i cannot vote at all!

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  • Problem
  • Updated 5 years ago
  • Solved
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whenever i click on the vote icon on my profile screen,it pops up a variety of options.i am not willing to spend money and donot upload so many photos that i have to purchase votes.I click on the link your account with facebook icon.It takes me to a settings page.i enter the required specifications and click on save changes.Then it takes me directly to my profile page and not to the image duel page.if i click on the vote again,the same thing keeps on happening.further, on the facebook app,it says that the link to vote is available on the website.sometimes,when my internet speed is too slow,the vote link on my profile page works if i click upon it after returning from my account setting page for linking my account to facebook.but i have to click on it before it has finished loading any part of my main account page.
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Neil Mukhopadhyay

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  • frustrated

Posted 5 years ago

  • 1
Photo of Jasenka

Jasenka, Official Rep

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Hello Neil, I?m sorry about confusion. If you go to this page : www.pixoto.com/settings on the right are 3 buttons: dark blue "Connect with Facebook", light blue "Connect with Twitter" and brown "Connect with Instagram".

First please make sure you are loggen into your Facebook account, an then click on dark blue "Connect with Facebook" button on your Settings page.

Please let me know if this doesn't help.
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Neil Mukhopadhyay

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i did as you asked.but when i visited the link,and clicked on the connect to facebook option,a pop-up box appeared saying that "this page in pixoto says:your account is connected'.i clicked on ok.it did not take me anywhere from that page.on clicking on the vote option again,it just showed the same thing.i did it all while being logged into my facebook account.
by the way,in my computer,the link does not appear as connect to facebook on the dark blue bar on the right hand corner of the screen.it appears as100006319381257

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