I bought a 48" x 32" canvas print about two years ago and now the back has released from the edges. Will Pixoto stand behind their prints?

  • 1
  • Problem
  • Updated 1 month ago
  • In Progress
I bought a 48" x 32" canvas print about two years ago and now the back has released from the edges, rendering it unusable. Has anyone else had this problem? Will Pixoto stand behind their prints?
Photo of J. E. Bark

J. E. Bark

  • 1 Post
  • 0 Reply Likes
  • sad, as I no longer can display the print

Posted 1 month ago

  • 1
Photo of Jasenka

Jasenka, Official Rep

  • 17573 Posts
  • 1269 Reply Likes
Hello J.B. We are really sorry about this. Please take some photos of the damage on the canvas and please send them with your Order ID number for that canvas to art-shop@pixoto.com