How do you loose awards?

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  • Updated 7 years ago
I submitted my first image less than a week ago, so I am very new to this.

Today I lost an award and some points. What causes this to happen?
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Al Judge

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Posted 7 years ago

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Jason Kiefer, Official Rep

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If one of your images is resubmitted or deleted the awards and points will be lost. Does this help?
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Mark Zouroudis

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Al I am surprised that Jason didn't bring up that Pixoto may delete a pic if its found to be a duplicate or too similar to another of your pics or if it contains any watermark or any other type of text. have you checked your email to see if Pixoto have sent an explanation if that was the case. Check your spam folder also somteimes Pixoto email finds its way there.
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Al Judge

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Jason,

The only change that I have made was to change the category of one of my images. An argument could be made for either category, so I wanted to see if the category would make any difference.

It was one of my lowest ratings and had not won any awards.

Mark,

Pixoto did delete one of my images for text. The text was in no way a watermark or any other form of ID that would bias anyone. It was an integral part of the image. The deleted photo had not won any awards to the best of my knowledge.

I reviewed my emails and one of my most popular images was re-categorized by pixoto and lost a lot of points. It had also won an award under the earlier category. So this is clearly the reason .

Thanks to you both,

Al Judge
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Jason Kiefer, Official Rep

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Al - I'm sorry. I didn't realize that we were running a correction script. I think the issue was that your counts were off and they should now be correct.
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Al Judge

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Could you say that in English???
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Mark Zouroudis

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I have just seen that I have also lost an award and points. I think what has happened is that from time to time Pixoto has an error when giving awards and that double the awards are issued. Pixoto then runs a fix and the double awards and points are taken away.
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Al Judge

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Thanks

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