How do I Remove facebook profile link from my pixoto account settings panel?

  • 35
  • Question
  • Updated 1 year ago
  • In Progress
My pixoto account is linked with the wrong facebook account. How can i delete the link and link my active facebook account, please let me know.

My pixoto profile link is : http://pixoto.com/ARIJIT.ACHARYA
My email address is : ach.arijit@gmail.com
Photo of Arijit Acharya

Arijit Acharya

  • 1 Post
  • 0 Reply Likes
  • confused

Posted 6 years ago

  • 35
Photo of Jasenka

Jasenka, Official Rep

  • 17952 Posts
  • 1295 Reply Likes
Hello Arijit, I will ask that your facebook is unlinked so you can link your active facebook. I will let you know when it is done.
Photo of Alan Roseman

Alan Roseman

  • 135 Posts
  • 18 Reply Likes
Hi Janeska... the account shown as the FB account in my account is not my FB account... it shows alan.roseman.9 - that is not my FB account... can we fix that? Does not seem to be an edit button..

Thanks in advance, Alan
Photo of Jasenka

Jasenka, Official Rep

  • 17952 Posts
  • 1295 Reply Likes
Hi Alan, please post link to your Pixoto profile and I will disconnect facebook from your account.
Photo of Alan Roseman

Alan Roseman

  • 135 Posts
  • 18 Reply Likes
ps. It thinks my FB page is alan.roseman.9 etc...
Photo of Jasenka

Jasenka, Official Rep

  • 17952 Posts
  • 1295 Reply Likes
Alan, Facebook is disconnected from your account. You can connect Facebook again.
Photo of Alan Roseman

Alan Roseman

  • 135 Posts
  • 18 Reply Likes
I'll go and give it a try my friend... thanks.
Photo of Alan Roseman

Alan Roseman

  • 135 Posts
  • 18 Reply Likes
It looks the same to me... did ot ask for my Facebook page... still shows alan.roseman.9 Is that what it should look like?
Photo of Alan Roseman

Alan Roseman

  • 135 Posts
  • 18 Reply Likes
Am I missing something Janeska??
Photo of Jasenka

Jasenka, Official Rep

  • 17952 Posts
  • 1295 Reply Likes
Alan, I'm sorry about this. You are not missing anything, I am... looks like I was too fast :D I didn't wait for it to be disconnected before I closed page. It is disconnected now.
Photo of Alan Roseman

Alan Roseman

  • 135 Posts
  • 18 Reply Likes
Looks the same to me my friend... how can I tell if the link is operational... it says connected when I click it... I only want the award notifications...
Photo of Jasenka

Jasenka, Official Rep

  • 17952 Posts
  • 1295 Reply Likes
Hi Alan, I can see correct Facebook is connected to your Pixoto account. However, it could be your Facebook token expired. Can you please do following:

- sign out from Pixoto
- on Facebbok apps page find Pixoto and remove it from apps
- sign back into Pixoto account

and your Facebook should be automatically connected.

This however will not post awards you have already won.

Top post them (after you reset Facebook token), please go to either awards page or image detail page for which you want to share award, and hovering over award you can select Share on Facebook. You will need to do it for each award you would like to share. Or you can check your e-mail notification(s) about awards and there you can see link for sharing on Facebook.

Please let me know if this doesn't help.
Photo of Alan Roseman

Alan Roseman

  • 135 Posts
  • 18 Reply Likes
Actually I think i'm all set... it posted there.. but might be a little too much notoriety for me :-O. I have it turned off at the moment.. Thanks for all your help..
Photo of Jasenka

Jasenka, Official Rep

  • 17952 Posts
  • 1295 Reply Likes
Hello Arijit, you account has been unlinked, you can link your new Facebook but please make sure you are logged in into correct Facebook account.
Photo of Collette Johnson

Collette Johnson

  • 3 Posts
  • 0 Reply Likes
I also have my account linked to an old facebook account, can you possilbly unlink mine also? thank yoiu
Photo of Jasenka

Jasenka, Official Rep

  • 17952 Posts
  • 1295 Reply Likes
Hello Collette, can you please post link to your profile?
Photo of Collette Johnson

Collette Johnson

  • 3 Posts
  • 0 Reply Likes
Photo of Jasenka

Jasenka, Official Rep

  • 17952 Posts
  • 1295 Reply Likes
Hi Collette, your FB has been unlinked. Please make sure you are logged in correct FB account when you link to new one.
Photo of Collette Johnson

Collette Johnson

  • 3 Posts
  • 0 Reply Likes
Thank you very much :) Have a GREAT DAY
Photo of Ares Nguyen

Ares Nguyen

  • 1 Post
  • 0 Reply Likes
Can you help me to do the same ?
http://www.pixoto.com/aresnguyen
Photo of Jasenka

Jasenka, Official Rep

  • 17952 Posts
  • 1295 Reply Likes
Hello Ares, your Facebook has been disconnected. Please make sure you are signed in correct Facebook account when you link it again.
Photo of Justin Falk

Justin Falk

  • 2 Posts
  • 0 Reply Likes
Hello my pixoto is also linked to the wrong Facebook. Can you do the same for me?

http://www.pixoto.com/falkphotography

Thank you!
Photo of Justin Falk

Justin Falk

  • 2 Posts
  • 0 Reply Likes
Also my email is now listed as emmamg@aol.com and I would like to change it to Caesar126@aol.com. I tried to save this in my account but it didn't work
Photo of Jasenka

Jasenka, Official Rep

  • 17952 Posts
  • 1295 Reply Likes
Hello Justin, you Facebook is disconnected. Please make sure you are signed in to the correct FB account when you make connection.

I will forward your request to change e-mail, and I will let you know when I get feedback.
Photo of Ray David

Ray David

  • 13 Posts
  • 0 Reply Likes
Photo of Jasenka

Jasenka, Official Rep

  • 17952 Posts
  • 1295 Reply Likes
Hello Ray, I'd be happy to do it, but I'm getting error on your link to the profile, that it is not found.

Can you please let me know if it Is this correct link?

Have you maybe changed your name and Is this your profile?

http://www.pixoto.com/raydavidphotogr...
Photo of Jasenka

Jasenka, Official Rep

  • 17952 Posts
  • 1295 Reply Likes
Hello David, your Facebook has been disconnected. Please make sure that you are logged in to correct Facebook account when you make new link.
Photo of Ray David

Ray David

  • 13 Posts
  • 0 Reply Likes
Thanks. Unfortunately I clicked on the connect button while logged into the wrong FB account. Could you disconnect it again?
Photo of Jasenka

Jasenka, Official Rep

  • 17952 Posts
  • 1295 Reply Likes
Hi David, it is disconnected.
Photo of Ray David

Ray David

  • 13 Posts
  • 0 Reply Likes
Thanks. However no matter how many times I try, I can't get it to link to my new FB account. I get a window that comes up that says to click on the button (which looks like a broken graphic image) and when I do nothing happens.
Photo of Jasenka

Jasenka, Official Rep

  • 17952 Posts
  • 1295 Reply Likes
Ray, do you by any chance try to connect to Facebook page (like photo page) and not Facebook account? If you do then you will not be able to do so since Facebook allows connecting only to accounts and not pages.

Please let me know if this is not the case.
Photo of Ray David

Ray David

  • 13 Posts
  • 0 Reply Likes
I've been trying to connect while logged into the main FB account.
Photo of Jasenka

Jasenka, Official Rep

  • 17952 Posts
  • 1295 Reply Likes
I will have to forward this to our tech. I will let you know when I get feedback information.
Photo of Ray David

Ray David

  • 13 Posts
  • 0 Reply Likes
Somehow I have a 2nd account on Pixoto. Perhaps that is the issue. http://www.pixoto.com/ray.david.1612 is connected to the FB I don't want to use. Can you delete this Pixoto account?
Photo of Morgan Root

Morgan Root, Official Rep

  • 501 Posts
  • 17 Reply Likes
Ray - I have deleted the second account. The first should work now. Give it a try again.
Photo of Ray David

Ray David

  • 13 Posts
  • 0 Reply Likes
I think the problem is that the e-mail address I'm using for the FB account that I want to connect to Pixoto is raydavidphoto@gmail.com. In my Pixoto account I'm using ray@raydavidphotography.com. I tried changing my Pixoto e-mail to raydavidphoto@gmail.com, but it says that e-mail is being used in another Pixoto account. I had accidentally created a Pixoto account with that e-mail, but it has now been closed. Is there a way to completely delete raydavidphoto@gmail.com from your system?
Photo of Jasenka

Jasenka, Official Rep

  • 17952 Posts
  • 1295 Reply Likes
Ray, can you please try to connect your new Facebook account again?
Photo of Ray David

Ray David

  • 13 Posts
  • 0 Reply Likes
Still no luck. I get a small browser window that comes up with this as the web site address: http://www.pixoto.com/connect/faceboo...

Then it says to click the button (which appears as a broken image pic) and when I do, nothing happens.
Photo of Ray David

Ray David

  • 13 Posts
  • 0 Reply Likes
Well it wasn't the e-mail. I was able to change the e-mail in Pixoto to match my FB account and it still won't connect.
Photo of Jasenka

Jasenka, Official Rep

  • 17952 Posts
  • 1295 Reply Likes
Ray, I have asked our tech to take another look. we will let you know when we have solution. I'm really sorry about delay.
Photo of Ray David

Ray David

  • 13 Posts
  • 0 Reply Likes
Thanks. It's not a huge deal, but I would like to get it working.
Photo of Morgan Root

Morgan Root, Official Rep

  • 501 Posts
  • 17 Reply Likes
Ray, can you send you your facebook username? I will see if I can get it to work another way. morgan@pixoto.com
Photo of Ray David

Ray David

  • 13 Posts
  • 0 Reply Likes
It's raydavidphoto.
Photo of Morgan Root

Morgan Root, Official Rep

  • 501 Posts
  • 17 Reply Likes
Ok, give that a try. let me know if it worked.
Photo of Ray David

Ray David

  • 13 Posts
  • 0 Reply Likes
That did it, thanks!
Photo of Morgan Root

Morgan Root, Official Rep

  • 501 Posts
  • 17 Reply Likes
I am glad we could finally get that working. Thanks for your patience.
Photo of Delvin Choice

Delvin Choice

  • 1 Post
  • 0 Reply Likes
Please unlink mine too. Thanks Jasenka. Heres my profile link:
http://www.pixoto.com/delvin.choice.7
Photo of Jasenka

Jasenka, Official Rep

  • 17952 Posts
  • 1295 Reply Likes
Hello Delvin, your Facebook has been disconnected. Please make sure that you are logged in to correct Facebook account when you make new link.
Photo of Sharon Snider

Sharon Snider

  • 3 Posts
  • 0 Reply Likes
Hi, I recently started a facebook page for my business which is linked to my personal page. Could you switch my link to my business page?

current: https://www.facebook.com/sharon.snider
new: https://www.facebook.com/sharonsnider...

Please let me know if you need any additional information. thanks.
Photo of Jasenka

Jasenka, Official Rep

  • 17952 Posts
  • 1295 Reply Likes
Hello Sharon, I'm sorry but Facebook doesn't allow linking to business pages, they allow linking to personal accounts (pages) only.
Photo of Sharon Snider

Sharon Snider

  • 3 Posts
  • 0 Reply Likes
ok thanks for getting back to me so quickly.
Photo of Koliokl [][]

Koliokl [][]

  • 1 Post
  • 0 Reply Likes
Hello, please disconnect my pixoto account with my facebook as well so that I can link the correct accounts together.

My pixoto profile is
https://www.pixoto.com/hilo
Photo of Jasenka

Jasenka, Official Rep

  • 17952 Posts
  • 1295 Reply Likes
Hello Koliokl, Facebook is disconnected from your account. Please make sure you are signed in correct Facebook account when you make new connection.
Photo of Alami Alami

Alami Alami

  • 4 Posts
  • 0 Reply Likes
Hi, could you do the same for me please?

Profile:
www.pixoto.com/alamialami2012
Photo of Jasenka

Jasenka, Official Rep

  • 17952 Posts
  • 1295 Reply Likes
Hello Alami, Facebook is disconnected from your account. Please make sure you are signed in correct Facebook account when you make new connection.
Photo of Alami Alami

Alami Alami

  • 4 Posts
  • 0 Reply Likes
Thanks a lot
Photo of Alami Alami

Alami Alami

  • 4 Posts
  • 0 Reply Likes
I tired to log in with my new account but it's not working?
Photo of Alami Alami

Alami Alami

  • 4 Posts
  • 0 Reply Likes
I am still hzving problem to log in with my facebookaccount, here is the link:http://www.pixoto.com/alamialami2012/...
Photo of Michael Sanders

Michael Sanders

  • 1 Post
  • 0 Reply Likes
I would also like to get my current facebook account disconnected so that I can link it to the current one.
Photo of Jasenka

Jasenka, Official Rep

  • 17952 Posts
  • 1295 Reply Likes
Hello Michael, please post link to your Pixoto profile so I can disconnect your Facebook account.
Photo of Bishal Mandal

Bishal Mandal

  • 1 Post
  • 0 Reply Likes
Hi, Please disconnect my FB account so that I can link it to the correct one.

My Pixoto Profile: http://www.pixoto.com/bishal.mandal
Photo of Jasenka

Jasenka, Official Rep

  • 17952 Posts
  • 1295 Reply Likes
Hello Bishal, Facebook is disconnected from your account. Please make sure you are signed in correct Facebook account when you make new connection.
Photo of Arif MussLianto

Arif MussLianto

  • 4 Posts
  • 0 Reply Likes
Hi, Please disconnect my account too,
Because my FB account wrong link http://www.pixoto.com/arif_musslianto
Photo of Jasenka

Jasenka, Official Rep

  • 17952 Posts
  • 1295 Reply Likes
Hello Arif, Facebook is disconnected from your account. Please make sure you are signed in correct Facebook account when you make new connection.
Photo of Jc R-Photography

Jc R-Photography

  • 3 Posts
  • 0 Reply Likes
Could you please disconnect this account so I can link my new account. I tried to link the account you de linked but it's still not working. Maybe I messed it up when I tired to sign in

Thanks
Photo of JC Reynolds

JC Reynolds

  • 1 Post
  • 0 Reply Likes
I want to keep the JC-R Photography one but link it with this Facebook account I am currently on needs to go

http://www.pixoto.com/jc.reynolds.35
Photo of Jasenka

Jasenka, Official Rep

  • 17952 Posts
  • 1295 Reply Likes
Hello JC, looks like the problem is because you have 2 accounts. I have removed Facebook connection to other account and then deleted that account, and I have also removed connection to your http://www.pixoto.com/jcrphotophotogr... account.

Please try connecting to Facebook again, and if you are still having problem, please let me know.
Photo of Kim Edmonds

Kim Edmonds

  • 2 Posts
  • 0 Reply Likes
Hello im hoping you could help me find my picture of my a pelican/pink sunset i had submitted yesterday afternoon,It may have been that I have somehow ended up with 2 f.b accounts?Is it possible to connect my f.b account name kim050178@hotmail.com with my pixoto account?my email address is kimedmonds78@gmail.com. Thank you :)
Photo of Jasenka

Jasenka, Official Rep

  • 17952 Posts
  • 1295 Reply Likes
Hello Kim, here is profile with Pelican image: http://www.pixoto.com/kime78

I will ask that image of pelican is moved to correct account and one additional account is removed. I will let you know when it is done.
Photo of Kim Edmonds

Kim Edmonds

  • 2 Posts
  • 0 Reply Likes
Thank you so much for your help Jasenka:)
Photo of Jasenka

Jasenka, Official Rep

  • 17952 Posts
  • 1295 Reply Likes
Hi Kim, you account should be fixed now and your pelican is moved to correct account.
Photo of Carrot Lim

Carrot Lim

  • 1 Post
  • 0 Reply Likes
My Pixoto account is URL: http://pixoto.com/LIM.CHOOHOW, my email :carrot9817@gmail.com, appreciate if you able to disconnect my FB account so that I can link it to the correct one. TQ
Photo of Jasenka

Jasenka, Official Rep

  • 17952 Posts
  • 1295 Reply Likes
Hello Carrot, your current Facebook is disconnected. Please make sure you are logged into correct Facebook account when you make new connection.
Photo of Petr Klingr

Petr Klingr

  • 1 Post
  • 0 Reply Likes
Hello, I have same problem. Connect to my old FB profile. My Pixoto URL: http://pixoto.com/petrik Thanks Petr
Photo of Jasenka

Jasenka, Official Rep

  • 17952 Posts
  • 1295 Reply Likes
Hello Petr, you facebook is removed from your Pixoto account. Please make sure you are logged into correct facebook account when you make new connection.
Photo of Helen Matthews

Helen Matthews

  • 8 Posts
  • 0 Reply Likes
I am the same as the rest. My Pixoto is connected to my old facebook account. My pixoto ID is ilex21771. My old FB is ginny21771@yahoo.com and the FB it should be associated with is ilex21771@yahoo.com. Please help. Thanks!
Photo of Jasenka

Jasenka, Official Rep

  • 17952 Posts
  • 1295 Reply Likes
Hi Helen, I have asked that your Facebook is disconnected from your Pixoto account. I will let you know when it is done.
Photo of Helen Matthews

Helen Matthews

  • 8 Posts
  • 0 Reply Likes
Thanks!
Photo of Jasenka

Jasenka, Official Rep

  • 17952 Posts
  • 1295 Reply Likes
Hello Helen, Facebook is disconnected from your account.
Photo of Helen Matthews

Helen Matthews

  • 8 Posts
  • 0 Reply Likes
For 2 days now when I try to connect my pixoto to my FB I get this message P I X O T O
"Oh S*%#!
We're having a momentary lapse of technology bliss.
We'll be back online shortly (at least we hope we will).
In the meantime please enjoy this video: " Please help!
Photo of Helen Matthews

Helen Matthews

  • 8 Posts
  • 0 Reply Likes
For 2 days now when I try to connect my pixoto to my FB I get this message P I X O T O
"Oh S*%#!
We're having a momentary lapse of technology bliss.
We'll be back online shortly (at least we hope we will).
In the meantime please enjoy this video: " Please help!
Photo of Jasenka

Jasenka, Official Rep

  • 17952 Posts
  • 1295 Reply Likes
Hello Helen, please try this:

- make sure both Pixoto and Facebook log in e-mails are the same
- make sure you are signed into Facebook
- log out of Pixoto
- chose Log in
- then Log in with Facebook

your Facebook should be connected to your Pixoto account.

Please let me know if this doesn't help.
Photo of Helen Matthews

Helen Matthews

  • 8 Posts
  • 0 Reply Likes
Well I am about to give up. Now it says I am linked to my FB but it will not allow me to sign in. As soon as I type 1 letter it clears itself over and over and over. I had this trouble in the beginning on Safari but switched to Chrome and it worked there now it will not work on either. Any suggestions?
Photo of Jasenka

Jasenka, Official Rep

  • 17952 Posts
  • 1295 Reply Likes
Helen, did you try just clicking on "Sign in with Facebook" button? Then you don't need to type anthing (providing you are already signed into your Facebook account).
Photo of Helen Matthews

Helen Matthews

  • 8 Posts
  • 0 Reply Likes
Yes, over and over and I get that message that is above that there is an issue with the site.
Photo of Jasenka

Jasenka, Official Rep

  • 17952 Posts
  • 1295 Reply Likes
Hi Helen, do you get that message when use connect your account ot Facebook, or when you click on "Sing in with Facebook" button on Sign in page?
Photo of Helen Matthews

Helen Matthews

  • 8 Posts
  • 0 Reply Likes
Please help
Photo of Ivo Hainov

Ivo Hainov

  • 1 Post
  • 0 Reply Likes
Hello, please disconnect my pixoto account with my facebook as well so that I can link the correct accounts together.

http://www.pixoto.com/ivo.hainov
Photo of Jasenka

Jasenka, Official Rep

  • 17952 Posts
  • 1295 Reply Likes
Hello Ivo, I have asked that Facebook is disconnected from your account. I will let you know when it is done.
Photo of Jasenka

Jasenka, Official Rep

  • 17952 Posts
  • 1295 Reply Likes
Hello Ivo, your Facebook is disconnected.
Photo of MIHAI CHIPER

MIHAI CHIPER

  • 2 Posts
  • 0 Reply Likes
Hi
I've deleted my facebook account and made a new one. I can't change on pixoto the facebook account with the new one (the old one doesn't exist). Please help!
Photo of Jasenka

Jasenka, Official Rep

  • 17952 Posts
  • 1295 Reply Likes
Hello Mihai, Facebook is disconnected now from your Pixoto account. You can connect your new Facebook account.
Photo of MIHAI CHIPER

MIHAI CHIPER

  • 2 Posts
  • 0 Reply Likes
Thank you Jasenka very much :D
I wish you a wonderful day.
Photo of Jasenka

Jasenka, Official Rep

  • 17952 Posts
  • 1295 Reply Likes
You are welcome Mihai, I'm glad I could help.
Photo of Melissa Whitecross

Melissa Whitecross

  • 1 Post
  • 0 Reply Likes
Hi, Please can you unlink my Facebook from this pixoto account http://www.pixoto.com/melissawhitecross Thank you!
Photo of Jasenka

Jasenka, Official Rep

  • 17952 Posts
  • 1295 Reply Likes
Hello Melissa, Facebook is disconnected from your Pixoto account.