How to claim Pro membership prize.

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  • Question
  • Updated 6 months ago
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2 months ago I won the "Crowded Tranquility" challenge, but have not received the Pro Membership prize as yet.

Your help with this will be appreciated!
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Mark Luyt

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Posted 1 year ago

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Jasenka, Official Rep

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Hello Mark, can you please help me and post a link to challenge in question?
I've checked Pixoto sponsored contests for this year and I can't find contest sponsored by Pixoto with that name.
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Mark Luyt

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Morning,

Here's the link to the award...if that helps. I apologise,the challenge was called "At the Camp Site", my photo was called "Crowded tranquility"!

https://www.pixoto.com/awards/6425769...
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Jasenka, Official Rep

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Hi Mark, you should have received an e-mail notification to your e-mail address connected to your Pixoto account with information on how to claim your Pro account. Please check spam/junk mail too.

If you haven't received it, please do let me know and I'll ask that e-mail is re-sent.
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Mark Luyt

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Hi Jasenka, would you please resend the email, I cannot find it. I appreciate your help with this.
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Jasenka, Official Rep

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Hi Mark, I have asked that e-mail is resent to your e-mail connected to your Pixoto account.
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SweetNana55

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Jasenka, I won a Pixoto sponsored contest the other day. I got my regular notification about winning an award, but nothing about how to claim the prize. I checked my spam folder, too. Can you please let me know what to do? My annual membership is up for renewal in a few days. I'd prefer to use my prize for the next year rather than renewing with cash.  Thanks!

https://www.pixoto.com/challenges/headshot-portraits#5589778268160000


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Jasenka, Official Rep

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Congratulation on winning SweetNana! You should receive e-mail soon about your win. I'll also ask about it.
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SweetNana55

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The email from Kelly came today. Thanks, Jasenka.