How do you collect a prize that you win in the contests?

  • 1
  • Question
  • Updated 3 months ago
  • Answered
Photo of Marie Laplante

Marie Laplante

  • 3 Posts
  • 0 Reply Likes

Posted 4 months ago

  • 1
Photo of Mel

Mel

  • 9 Posts
  • 0 Reply Likes
If its a pixoto sponsored contest then check your email. If it's just awards/points they get awarded automatically .. there have been a lot of glitches with the site lately so you could always post here what you are missing for it to be looked at.
Photo of Jasenka

Jasenka, Official Rep

  • 17666 Posts
  • 1274 Reply Likes
Thank you Mel for helping Marie.
Photo of Jasenka

Jasenka, Official Rep

  • 17666 Posts
  • 1274 Reply Likes
Hello Marie, can you please specify what is the contest in question and which prize?
Photo of Marie Laplante

Marie Laplante

  • 3 Posts
  • 0 Reply Likes
Sure! Back in August I received the Judges choice award in Senior portraits. In the most recent Holiday Portraits I was 3rd. Thank you for your time.


Photo of Jasenka

Jasenka, Official Rep

  • 17666 Posts
  • 1274 Reply Likes
Hello Marie, for Senior Portraits we sent you e-mail with details how to claim your free Pro yearly subscription.
For Holiday Portraits credits should have been added to your account.

Please check your e-mail (spam too) connected to your Pixoto account and let me know if you didn't receive e-mail about Senior portraits contest.
Photo of Marie Laplante

Marie Laplante

  • 3 Posts
  • 0 Reply Likes
I did not receive the email.

Photo of Jasenka

Jasenka, Official Rep

  • 17666 Posts
  • 1274 Reply Likes
Marie, I have asked that e-mail is resent. If you don't receive e-mail till Monday evening, please do let me know.
Photo of Jasenka

Jasenka, Official Rep

  • 17666 Posts
  • 1274 Reply Likes
Marie, e-mail is resent to your e-mail connected to your Pixoto account.