How do I unlink then re-link my Facebook profile?

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  • Updated 5 years ago
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This conversation has been merged. Please reference the main conversation: How do I Remove facebook profile link from my pixoto account settings panel?

I am unable to vote on pictures, my facebook account is linked to my Pixoto profile and yet it still keeps asking me to link my account. Please help...
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Simon Talbot-Hurn

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  • confused

Posted 5 years ago

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Photo of Len Janes

Len Janes

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I had this problem........Not sure if this could be the same problem......Your Facebook name/email/login, must be exactly the same in your Pixoto account..
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Simon Talbot-Hurn

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I saw a post about this (it may have been yours !) and changed my pixoto and FB emails to match, then cleared my browser's cache but to no avail. :(
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Len Janes

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Until the experts come up another thing to try, is open up Facebook as usual (leave it open minimised) and then try to login to Pixoto hopefully it might see your account..
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Simon Talbot-Hurn

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Thanks Len, I've given it a go and it still doesn't want to know. :(
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Jasenka, Official Rep

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Hello Simon, I disconnected your Facebook from your Pixoto account. Please try again to connect Facebook.

Please let me know if this doesn't help.

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