Hi! Why did this image only get 20 votes?

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  • Updated 2 weeks ago
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Photo of Pierre Vee

Pierre Vee

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Posted 4 weeks ago

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Photo of Jasenka

Jasenka, Official Rep

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Hi Pierre, we will check the image and let you know when we get more information.
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Pierre Vee

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Hi there! Any progress on this question? This photo could have gone really far, I think.

Photo of Jasenka

Jasenka, Official Rep

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Hi Pierre, I'm really sorry for the delay. As soon as I get a reply I'll let you know.
Photo of Scott Murphy

Scott Murphy, Official Rep

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Hi Pierre, 
Looking into this...
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Scott Murphy, Official Rep

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Here is the verdict:

You had 12 votes during the affected period 
https://www.pixoto.com/v3/updates/5700038073384960
which were reverted. 

This should not have been a problem BUT the last vote on this image as 10/2/2019.
Had it received 1 vote after that, it would have worked as normal, but it did not so the algorithm that determines duels did not get a chance to recalibrate. 

I ran the recalibration and you are receiving duels again.  Everything should be back to normal with this image.

I will examine all other images like this one and recalibrate them if needed.    Only images that had not received a vote after 10/4/2019, 8:51:51 AM PST would be affected. 

Thanks for your patience and thanks for the report.  You should not see any new issues with the voting system.  It has been working great.
(Edited)
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Scott Murphy, Official Rep

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We identified 4934 other images with the same issue.  All have been fixed at this time 
(Fri Oct 25 22:12:32 UTC 2019)
Photo of Pierre Vee

Pierre Vee

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Perhaps it would be best to resubmit this image so that it could once again have a chance for a weekly award?
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Jasenka, Official Rep

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Pierre, if you are to satisfied with imagescore, then you can always resubmit it (of course since this image won 5% or better award you can request for image to be resubmitted).
Photo of Scott Murphy

Scott Murphy, Official Rep

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Pierre, NO, do not resubmit it!  We delayed the weekly awards for that week and they have NOT YET BEEN Assigned.  This is the only set of weekly awards that have not been given out. Expect the assignment by next Thursday
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Scott Murphy, Official Rep

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I repeat, do not resubmit this image. Weekly awards for this week are still pending and will be given out within a week.  Wait until after the weekly awards to decide.
(Edited)