Help!

  • 1
  • Problem
  • Updated 5 years ago
I signed up today using my email address (william.thompson5259@gmail.com) and uploaded one of my photos only to find that "my" page had been labeled with my wife's name and email address! She has never even heard of pixoto. After searching the site, I found the account page, changed the username and password, and I was then correctly identified on my page. Just now, I tried to log in and was told I had bad credentials. Help!
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Bill

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Posted 5 years ago

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Jasenka, Official Rep

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Hello Kay, have you tried to log in using your e-mail and new password you have set up?
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Bill

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Hello Jasenka, yes I was able now to log in to my account using my name and email address. Thank you for your help.

William Thompson
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Jasenka, Official Rep

  • 17835 Posts
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Hi William, thank you for letting us know it worked now.

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