Having to Buy Credits After a New Upload

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  • Question
  • Updated 6 years ago
Why, a little more than 50% of the time, do I have to 'buy' duels? Doesn't each new photo get a certain number of automatic duels before this has to be done? It certainly can eat up point very fast.
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Suzi T

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  • confused.

Posted 6 years ago

  • 1
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Terry Gower

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You only get a number of automatic duels if you have paid to be a Pro status, otherwise they don't.
Voting gives you the credits for free to enable you to boost your photos.
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Suzi T

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I have a paid Pro status. It doesn't happen every time, but has the last few times. And I do vote--a lot. It is not my complaint because I don't have the credits, it's that I have to do it at all, given I have the Pro status. I haven't been sent any notifications that I need to 're-up', as it were, so that's why I'm questioning it.
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Terry Gower

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I think you should get 100 duels per photo, but not all at once.....I don't have pro so don't know the details.
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Jasenka, Official Rep

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Hello Suzi, Terry is right, if you are Pro user you should get 100 duels on your images. Do you have Pro and do you have any of images that are paused before 100 duels? If you do, can you please post link to such images?
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Suzi T

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As I've already purchased the 'boosts' needed for the photo mentioned above, here is the link to a photo I just uploaded minutes ago that is also suggesting I 'give you photo a boost'. This is what I'm talking about. It seems 'mandatory' to do this as, when I do not, then it doesn't get included in duels even though there are 100 listed with the photo.

http://www.pixoto.com/images-photogra...
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Suzi T

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Now, it seems like this was different, as it already has a duel win. I don't know what to make of this. But, anyway...
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Jasenka, Official Rep

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Hi Suzi, are you talking about boost icon that appears only when you upload image and image doesn't have any vote? But it disappear after image gets one vote?

If you are, please ignore it, it will disappear as soon as your image gets first vote. You do not need to buy boost.

I hope this helps.
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Suzi T

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Thank you. That does clear things up.:)

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