FREE MEMBERSHIP PRIZE

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  • Question
  • Updated 4 weeks ago
  • Answered
I continue to wait for a reply on when my FREE one year PIXOTO membership will be applied which was won on Pixoto challenge LANDSCPES IN THE DESERT . MY RENEWAL MONTH IS November. Will IT HAPPEN AUTOMATICALLY?
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Rita Goebert

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  • anxious

Posted 4 weeks ago

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Rita Goebert

  • 51 Posts
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I saw that Paul Drajem had the same issue, at about the same time I asked this question over a month ago. His issue was resolved but I have heard nothing. Please help me.
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Jasenka, Official Rep

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Hello Rita, I'm sorry for the delay. You should have received an e-mail to your e-mail connected to your Pixoto account with instructions on how to claim your prize.

Please check your spam/junk mail. If you can't find the e-mail please do let me know and I?ll ask that e-mail is resent.
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Rita Goebert

  • 51 Posts
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I have checked continually, and have not received a notification with instructions on how to claim my prize.
Rita
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Jasenka, Official Rep

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Hi Rita, I have asked that e-mail is resent. If it doesn't arrive in next 2 days please do let me know.
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Kelly, Official Rep

  • 191 Posts
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Hi Rita, my apologies, I did already credit your account for the free year back when the winners were announced for this contest. It looks like sending you an email confirming this slipped through the cracks. But you're account is update to date and you're subscription is credited through November 2020.