Fix Me Up Now; you won't be disappointed. I get positive feedback on my work; you'll want to see more. You are missing out.

  • 1
  • Problem
  • Updated 4 years ago
  • In Progress
I am trying to vote to earn credits for uploads. I am on disability because I am unable to work, therefore I am also unable to sign up for a paidmembership at this time. When I try to sign in to vote using connect via facebook, it saysI am connected yet it still will not allow me to vote. I really want to participate but am unable to. Please advise me how to correct this problem.

Thank you,
Melanie
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melanie goins

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  • frustrated!

Posted 4 years ago

  • 1
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Jasenka, Official Rep

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Hello Melanie, can you please let me know if this is your account?

http://www.pixoto.com/some1sangel

If it is not, please post link to your Pixoto account.
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melanie goins

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yes! that is the account I have been trying to recover! it is my original account. if you were able to recover that for me I would be forever thankful! I was ill and couldn't remember my password, that's where the 2nd account came in.

please do what you can to recover the some1sangel account.

thank you,
Melanie goins
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Jasenka, Official Rep

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Melanie, if you just forget your password, please use "Forget password" feature (when you click on "Sign in" there will be "Forget password" on sign in page) and then follow instructions to reset and make new password.

Please let me know if this doesn't help.
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melanie goins

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Thank you for the reply but that doesn't help. I really want my old account back. I have started writing this kind of information down because medications I need to be on causes some memory loss. I hope to be able to regain the account because it already has so much of my stuff on it.

Thank you!
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Jasenka, Official Rep

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Hello Melanie, your old account is active, you just need to sign into it - using "Forget password" procedure I described above. Please change your password and you can then sign into your old account - that is something you need to do, I can not do it for you.

I hope this helps.
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melanie goins

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thank you but that didn't help and I get no comments or criticisms. i'm being to lose faith.
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Jasenka, Official Rep

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Melanie, when you try "Forget password" feature, do you get any errors? Can you please let me know step by step what you do when you try to retrieve your password? Did you manage to sign into your account, and if nit, what issues you encounter?

Also, I'm not quite sure what do you mean that you are not getting any comments or criticisms, can you please explain a bit more?

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