facebook link not working

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  • Question
  • Updated 6 months ago
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When I go to upload pictures for contests,  the facebook link appears to load but does not.   
Photo of Donna Davis Kasubeck

Donna Davis Kasubeck

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Posted 8 months ago

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Photo of Jasenka

Jasenka, Official Rep

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Hello Donna, can you please check if pop-ups are disabled in your browser? I just now tried and found that my browser is preventing pop-ups but when I enabled them I could open Facebook albums without any problem.

Please let me know if this doesn't help.
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Jasenka, Official Rep

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Hello Donna, can you please let me know if you were able to upload from your Facebook or you are still having problems?
Photo of Donna Davis Kasubeck

Donna Davis Kasubeck

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Still having problems.   I cannot load from facebook.   It flashes,  says "Album" on the left,  done on the right,  and everything just does not work.    I started using Flickr to upload,  and it will only upload to the sales page,  but I had to upload it 3 times.   It is not showing up in my images now so I cannot enter contests anymore unless I already have a picture available.   Is there a limit on the number of prints you can upload or something?   Do I have to delete some in order to add new ones?
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Jasenka, Official Rep

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Donna, have you checked if your pop-ups are disabled?
Have you tried to click on different albums?

Can you please let me know what OS and browser you are using?