facebook account already connected but can't vote

  • 1
  • Question
  • Updated 5 years ago
  • Acknowledged
Photo of Stephanie Ann Shuman

Stephanie Ann Shuman

  • 1 Post
  • 0 Reply Likes
  • frustrated

Posted 5 years ago

  • 1
Photo of Jasenka

Jasenka, Official Rep

  • 18280 Posts
  • 1325 Reply Likes
Hello Stephanie, please try this:

- make sure both Pixoto and Facebook log in e-mails are the same
- make sure you are signed into Facebook
- log out of Pixoto
- chose Log in
- then Log in with Facebook

your Facebook should be connected to your Pixoto account.

Please let me know if this doesn't help.
Photo of Stephanie Lariscy

Stephanie Lariscy

  • 3 Posts
  • 0 Reply Likes
I didn't work
Photo of Jasenka

Jasenka, Official Rep

  • 18280 Posts
  • 1325 Reply Likes
Stephanie, can you please let me know if you maybe have 2 accounts? Are "Stephanie Ann Shuman" and "Stephanie Lariscy" both your accounts?
So you also have maybe 2 Pixoto accounts? If so can you please post links to them?

This conversation is no longer open for comments or replies.