Error uploading | Pixoto Customer Community

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When, I try to upload i keep getting an error. I have logged out and re-logged in. I have closed by browser and reopened. I have clean cache. Any suggestions? Size and etc is correct. I use Firefox.

ibsunset2.jpg (13.1 mb) 100%

Error -200 Status 500
HTTP Error.

Michelle Edwards

7 Posts
0 Reply Likes
bummed.

Posted 6 years ago

6 years ago

Garces & Garces

574 Posts
97 Reply Likes

Every time it happens to me, I re-saved my image without the metadata. It's weird but there's no more problem when I upload the image without the EXIF.

1 person likes this

2014-07-15T16:35:47+00:00

Jasenka, Official Rep

18217 Posts
1321 Reply Likes

Thank you Garces for helping Michelle :)

2014-07-15T18:07:17+00:00

Michelle Edwards

7 Posts
0 Reply Likes

Thank you.

2014-07-15T18:20:00+00:00

Michelle Edwards

7 Posts
0 Reply Likes

Garces. It was the file. I took it into another program and just re-saved it and it worked. I guess it had something weird going on in Photoshop. Thanks again for your suggestion. :-) Have a great day.

6 years ago

Jasenka, Official Rep

18217 Posts
1321 Reply Likes

Hello Michelle, I'm sorry you are having problem uploading. This can happen if Google (who is our host) have outage. Trying to upload again later usually is successful.

If you are still unable to upload please let me know.

6 years ago

Michelle Edwards

7 Posts
0 Reply Likes

I tried again this afternoon and getting the same error.

6 years ago

Michelle Edwards

7 Posts
0 Reply Likes

I re-saved the file in another program and it worked. Thanks for your help. :-)

6 years ago

Garces & Garces

574 Posts
97 Reply Likes

:) no problem

6 years ago

Vibeke

138 Posts
45 Reply Likes

I haven't been able to upload anything the last couple of days. I'm in Greece and the WIFI is not fantastic, but work for other things.

2014-07-16T17:37:55+00:00

Jasenka, Official Rep

18217 Posts
1321 Reply Likes

Hi Vibeke, can you please let me know exactly what is the problem you are having with upload? Do you get any error messages?
Please let me know what browser and OS are you using.

2014-07-17T05:36:34+00:00

Vibeke

138 Posts
45 Reply Likes

I'm using Chrome and OS X 10.94, No change in the last 3 weeks, I get Error :
Error -200 Status 0
HTTP Error.
I tried uploading again this morning, just a small file, well under 2MG.

2014-07-17T17:54:38+00:00

Jasenka, Official Rep

18217 Posts
1321 Reply Likes

Hi Vibeke, can you please try resaving it in another program then uploading again? Also can you please try resaving it without EXIF data?
Please let me know if this doesn't work.

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