Duels and awards are not showing on the image pages.

  • 1
  • Problem
  • Updated 5 months ago
  • Solved
I've noticed the last couple of days that the duel history and awards are not showing up on the page when I click on my images. That whole column is missing. I'm kind of surprised that no one else has mentioned it. Is this something that only I am experiencing? I'm not seeing these features on Chrome or Edge.
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SweetNana55

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Posted 5 months ago

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Michael Moore

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I reported this some time ago. it was happening on both my PC and Ipad.

The Ipad corrected on a reset but the PC only after a windows 10 update.


However it is now happening again, a reset on the Ipad no longer corrects the issue and I can only wait to see if another windows10 update corrects the PC.


You will also find that the delete and resubmit buttons are active on images which have an ward of 5% or better which of course they shouldn't be.
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Scott Murphy, Official Rep

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Hello, can you please post an example?
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SweetNana55

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Scott, it seems to be fixed today.
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Scott Murphy, Official Rep

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We haven't changed anything in 6 days. Is it because of the size of your browser window?  When you change the size and make it smaller, some things are removed.
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Michael Moore

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A recent image which gained a 6th of the day award. No award showing and as you will see from the bottom image the delete and resubmit buttons are active. Changing the size of the browser makes no difference.
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Scott Murphy, Official Rep

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Ok, I think I know what is going on. This is just for new awards? Can you confirm you can see old awards?
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Michael Moore

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No it is just the same on old images even those from three or four years ago.
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Scott Murphy, Official Rep

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Ok, I now suspect it is something else that has to do with bot protection. I will look into it.
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Scott Murphy, Official Rep

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I will have a potential fix up in the next 20 minutes.
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Michael Moore

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Thank you Scott.

All now ok  on both Ipad and PC including recent awards and from 2012!!


Kind regards.
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Scott Murphy, Official Rep

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Ok great.  Thanks for your help and patience in getting this solved.