Dissapointment

  • 1
  • Problem
  • Updated 6 years ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Problem solved

My problem is that I still do not get any photos uploaded. I wait for hours after the message uploading 100% occurred. But the picture does not appear. Unfortunately Pixoto disappoints because I get no response or solution
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Christo du Plessis

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Posted 6 years ago

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Photo of JoAnn Palmer

JoAnn Palmer

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Christo.... dont know if this is the issue or not.. but if your using IE browser, try switching to chrome and see if you can upload that way.. I had same issue long tie ago and got away from Internet Explorer and never have any issue now using Chrome
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Christo du Plessis

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Thank you I will try that
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Terry Gower

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I use IE usually without issue, but had a problem with a large file. Try uploading a smaller size.
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Lenore

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I also had problems with IE; I switched to using Firefox to access Pixoto and that's worked out much better for me. Also; as Terry mentioned above, large files can cause hiccups. That's also happened to me and I size my photos down now before uploading to Pixoto.
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Christo du Plessis

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Thank you for the advise I will try it
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Jasenka, Official Rep

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Thank you for helping Terry and Lenore :)

Christo, if what Terry and Lenore suggested didn't solve your problem, please let me know.
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Echo

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I use a Full Frame Nikon. My file sizes are always bigger than 20MB. But if i try to submit a file larger than 20MB Jpeg.....it will never accept. Just says 100% Processing. Try changing your image size..eg: If your image size is 6016px wide....resize to 5016px wide. This will reduce your image to around 14MB...it should have no problem then.
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Christo du Plessis

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Thank you for all the advise guys. I tried every peace of advise. They one that made me the lucky prize winner was to use Google chrome.

Now I can upload photos again.
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Jasenka, Official Rep

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Great! Thank you for letting us know Christo :)

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